Processing and delivery estimates
Processing times, carrier options, delivery windows, and available destinations may change based on stock, location, holidays, and the seller’s current policy. Do not rely on a shipping estimate from an unrelated website or an older promotion.
Shipping charges
Review the final checkout screen before submitting payment. Confirm the product quantity, shipping fee, taxes if applicable, and total amount due. Keep a copy of the order confirmation for your records.
Tracking and delayed parcels
If tracking is provided, use the link or tracking number in the order confirmation. For a delayed, damaged, missing, or misdelivered parcel, contact the seller or carrier identified on your order documents.
Returns and refunds
Shipping and return terms are set by the seller. Check whether return shipping is paid by the buyer, whether a return authorization is required, and how the refund period is calculated. This page does not create or extend a seller’s guarantee.
Questions
For website content questions, email admin@prostsvive.com. For an existing order, contact the seller or payment processor directly.